Change management
“Change
management is the process, tools, and techniques to manage the people-side of
change to achieve the required business outcome”-Josef Prosci
What is change management
What is change management
Change
management can be considered as a structured approach to moving ahead of the
team and organization from a current state to a selected future state. This
process designed at helping the organizational team in dealing with changes,
both from individual and organizational levels in their current working
environment. Organizational management can take action to influence the team in
the transitions in order to support them in reaching the desired future state.
Organizations can change
the following areas to perform successfully in the industry.
* Mission, Vision, & Strategy
Organizations should focus on
"What is the business and what should it be?" Answers to these
questions can lead to changes in the organization's mission (the purpose of its
business), its vision for the future (what the organization should look like),
and its competitive strategy.
* Technology
Organizations
can transform their technology to increase efficiency and lower costs.
* Human-Behavioral Changes
Training
can be provided to employees to provide new knowledge and skills to make
changes in human behavior.
* Task-Job Design
The way work is performed in the organization
can be changed with new procedures and methods for performing work.
* Organizational Structure
Organizations can change the way they are
structured in order to be more responsive to their external environment. Again,
to be more responsive to the marketplace, this also includes where decisions
should be made in the organization (centralized or decentralized).
* Organizational Culture
Entities can attempt to change their culture, including management and leadership styles, values and
beliefs. Of all the things organizations can change, this is by far the ost
difficult to undertake.
History of change management
When
considering the beginning of the change management concept, it goes back to the
early to mid-1900s. Until the 1990s that change management became well known in
the business environment, and formal organizational processes became available
in the 2000s.
1940
- Kurt Lewin’s 3-step model for change was established.
1962
- Everett Rogers’ book Diffusion of Innovations was published.
1979
- Bridges’ Transition Model was developed.
February
1995 - The first State of the Change Management Industry report was published
in the Consultants News in.
2016
- The Association of Change Management Professionals (ACMP) announced a new
certification to enhance the profession: Certified Change Management
Professional (CCMP).
Reasons for organizational
change
There are many external and
internal environmental reasons for organizational change.
External factors of
organizational change
- Challenges of growth, especially in global markets
- Economic downturns and tougher trading conditions
- Technological changes
- Competitive actions and
pressures including mergers and acquisitions
- Change in customers’ demand and
tastes
- Government legislation,
initiatives, and policies
- Political drivers and changes in government ideologies
Internal factors of
organizational change
- Change
in strategy
- Need
to learn new behavior and skills
- The
arrival of new personnel or the emergence of a new outlook
- Low
performance and morale
- Innovations in new products and service design and delivery
Why organizations need change management
Changes are happening in every organization and new initiatives,
projects are launched to enhance the performance, profits and competitive
advantage.
- Succeed
in an ever-changing world
Organizations are facing faster, complex and more
cross-functional changes every day. Applying change management strategies
enables organizations to succeed in the ever-changing world.
- Close
the gap between requirement and results
There is a gap exists in an organizational changing
scenario between requirement and results, outputs and outcomes, solutions and
benefits. Change management help to close the gap effectively.
- Mitigate
Mission-Critical Risk
The people side of change generates excessive risk
and cost. Projects are subjected to “RE” costs like the redesign, rework,
revisit, redo, retrain, re-scope, and in some cases, retreat. Change management
is the discipline to help mitigate those mission-critical risks.
- Take
the Chance out of Change
Changes in organizational practices is difficult and
needs to remove the chance of variability connected with change by providing
employees with the preparation, support, and skills they need to succeed in
change.
References
Posci, n.d. What is change management. [Online]
Available at: https://www.prosci.com/resources/articles/what-is-change-management
Posci, n.d. Definition of change management. [Online]
Available at: https://www.prosci.com/resources/articles/change-management-definition.[
Online]
Perkins, S. and Arvinen-Muondo, R. 2013. Organizational behaviour.People, Process Work and Human Resource Management.. 1st ed. London: Kogan Page.
Nice topic. As you said Change management is important to close the gap between requirements and results and it tends to increase productivity as well.
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ReplyDeleteWith the rapid development of each sector in the world, there is no doubt that change management is indeed a must factor in an organization for its success and existance. And the above mentioned facts are very true and helpful to get a clear knowledge of it.
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ReplyDeleteVery thorough article. In a world where the only thing that wont change is change itself, it is very important for the organizations to seek for new avenues to create better ways to manage these changes to minimize the negative impact on employees. Helpful!
ReplyDeletechange management is the discipline that guides how we prepare , equip and support individuals to successfully adopt change in order to drive organisational success and outcomes.
ReplyDeleteThe secret of the change is to focus all of your energy not on fighting the old,but on building the all
ReplyDeleteChange management is the ability to deal with change within your organization and its culture
ReplyDeleteChange management is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.
ReplyDeleteThey state that change is the main consistent, and this expression is particularly significant to the administration world we face change as administrators each and every day and we have the duty of managing our groups effectively through these progressions sound. So as to complete this undertaking effectively, should follow as bellow:
ReplyDelete01 development change
02 transitional change
03 transformation change.